Quality Team Lead

1. Quality System Compliance

• Maintain and update all valid certifications QMS, FSSC, GMP, HACCP, Halal (JAKIM/JAINJ &
• BPJPH), Kosher, SNI, USFDA, and other applicable certifications.
• Monitor certificate validity dates and ensure timely renewals and submissions.
• Act as the primary contact with certification bodies and external regulatory agencies.
• Ensure certification scope is aligned with business activities and products.
• Support registration of new products/materials with certification bodies.
• Work closely with QA, QE, Operations, Procurement, R&D, and Regulatory teams to ensure compliance with certification requirements.
• Provide certification status updates to management.
• Support new project/product initiatives with required certification documentation.
• Initiation of latest version of MOC to mitigate the changes impacting Quality and Food Safety.

2. Internal & External Audit Support

• Assist internal audit program, always ensuring audit readiness.
• Coordinate and represent the plant during external certification and surveillance audits.
• Monitor, track, and ensure timely closure of audit findings and CAPA across all departments.

3. HACCP Program Support

• Coordinating HACCP reviews aligned with certification body requirements and updated as part of
• certification maintenance.
• Provide support on HACCP studies, hazard analysis and verification activities to maintain certification compliance.

4. Certification & Compliance Coordination

• • Coordinate the audit program (planning, scheduling, execution, and follow-up) to ensure readiness
• for external certification audits.
• • Monitor the progress of CAPA related to internal and external audits, ensuring timely closure.
• • Provide support cross-department teams during internal and external audits.

5. Audit & Documentation

• Prepare documentation for external certification audits and surveillance audits.
• Maintain accurate and up-to-date certification files, records, and reports.
• Coordinate with internal teams to collect required documentation for certification purposes.
• Track and follow up CAPA (Corrective & Preventive Actions) related to certification findings.
• Assist in developing and updating policies, SOPs, and work instructions linked to certification standards.

6. Quality Culture & Operational Engagement

• Attend MOS Pillar meetings; contribute to robustness implementation and checks and RCA effectiveness.
• Activate the Quality Pillar within MOS, driving engagement and alignment with global requirements.
• Participate continuous improvement initiatives to enhance product quality, reduce non-conformities, and improve RFT performance.
• Drive horizontal expansion of improvement ideas across production lines and embed them into standards
• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements Verify implementation of actions including lessons learned from other manufacturing plants.
• Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards.
• Deliver induction/refresher training for new joiners, contractors, and shop floor associates.
• Share food safety topics and awareness programs to build competency.

7. Financial & Operational Responsibilities

• Monitor AOP, OPEX, and CAPEX within the Quality team.
• Ensure strict financial discipline to prevent overspending and maintain compliance with
• organizational requirements.
• Assume responsibilities as assigned by management and contribute to organizational ad hoc tasks when required.

8. Continuous Learning & Team Competence

• Identify and drive opportunities for improvement in quality systems and training programs.
• Facilitate competence development of Quality Technicians and team members through coaching and knowledge transfer.
• Engage and collaborate effectively with internal and external stakeholders on quality and compliance matters.

9. Quality Oversight & Authority

• Communicate effectively with internal and external stakeholders on quality and compliance matters.
• Contribute to organizational ad hoc tasks related to quality improvement and compliance.
• Exercise authority to stop the production line when food safety or quality issues arise.